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Candela Maldonado
Cande has been in the gaming industry for about 5+ years, working as a Localisation specialist for games. However, it would be her burning passion for JRPGS that would lead her to FInal Fantasy Insider. When she isn't racing chocobos, or grinding away in FFXIV, she's often playing Persona, Nier, or just about any other JRPG out there.
Latest posts by Candela Maldonado (see all)
- Hermes FFXIV Guide - February 2, 2023
- Every Final Fantasy Game Ranked - January 28, 2023
- Hydaelyn FFXIV Guide: Facing your Maker - January 22, 2023
Final Fantasy XIV was not what the fans expected when it was released. However, over time, the game showed that Square Enix did not give up on one of its star products when offering the Final Fantasy saga as an MMO at its height.
The work was arduous and took many years. Still, today we have a tremendous title that does justice to one of the industry’s most brilliant and long-lived franchises.
Since then, multiple expansions and patches have broadened Eorzea’s horizons. It was patch 3.55 that introduced the system of Custom Deliveries, which in turn, keeps getting expanded every other new patch.
The Custom Deliveries system allows crafters and gatherers to build and work towards satisfying their clientele. You can craft or gather specific collectibles for your clients. Then, if you keep them happy enough, they will toss some Gil, exp, and unique items.
As a people pleaser and completionist, I couldn’t pass up on Custom Deliveries. Having individual clients gave me a sense of entrepreneurship that crafting or gathering for a guild did not.
Here is a thorough Custom Deliveries FFXIV guide on unlocking the Custom Deliveries system, gathering clients, and making the most of this experience.
TL; DR
If you’re eager to walk off this guide with just the basic knowledge of where to find the Custom Deliveries clients, here’s a short version:
Client Zhloe: Idyllshire (X: 6.0, Y: 7.0)
- Client M’naago: Rhalgr’s Reach (X:10, Y:12.5)
- Client Kurenai: Kugane (X:10. 0, Y:10. 0)
- Client Adkiragh: Idyllshire (X: 6.0, Y: 7.0)
- Client Kai-Shirr: Elmor (X:11.7, Y:11.7)
- Client EhlTou: The Firmament (X:14.2, Y:12.6)
- Client Charlemend: The Firmament (X:10, Y:8.4)
- Client Ameliance: Old Sharlayan (X: 12.7, Y:10.3)
Custom Deliveries FFXIV Guide
Custom Deliveries: The Basics
A custom delivery system is a form of collectibles, or you make crafts or gather items for various NPC clients.
Each week you’re given 12 turns total for these clients. Since each client takes 6. a week, you can choose two clients to work with weekly.
Completing these turn-ins rewards you with a substantial amount of scripts and XP points. In addition, as you complete these turn-ins, you also earn a reputation with your clients. Reputation gets displayed in heart gauges.
You will follow along with the storyline with each individual as you fill in these hearts, which can lead to achievements and other rewards.
The items that they have you craft are unique to this content. You’ll be able to pick up the materials you need from a vendor, who will always be in the general area of each collectible client.
As for the gathering side, you will still need to go out and search for the ore herbs and fish in the open world, but your gathering log will give you an idea of where you need to be.
All things considered, I recommend giving this system a try. It is a fantastic way to get bonus XP and scripts every week while you’re leveling.
Plus, when you max out your clients, you can dress them up in glimmer.
What Is a Collectible?
Collectables are unique items you obtain via specific crafts or particular gathering items. These cannot be sold on the Market Board, nor can they be made of high quality in the usual sense. Instead, they serve purely as materials for the collectible and script system.
With these, you try to craft an item as if it were going to be high quality. Then, however, you’re given a new rating bar that shows the current status of your collectible. Naturally, you’ll want to get this number as high as possible.
As the collectibles usually have three-tier ratings, a minimum collectability, a middle-of-the-road, and a maximum collectability will give you more XP and tokens. These items can be turned in at every major city in the game.
Some NPC stations allow you to turn in your collectible items or currency, known as scripts. These scripts you can look at as crafting and gatherings versions of tomestones. You can buy things such as materia, crafting materials, and gathering gear with them.
If you are below the level cap, they will offer you a sizable amount of XP points, making them an attractive leveling option.
Must do: Unlock Collectibles and Custom Deliveries
To unlock this system, you must first complete the MSQ quest “The Better Half,” which will then unlock the level 50 quest “Inscrutable Taste.”
Then, you need to talk to the Collectible Appraiser, whichever expansion’s central city you want to farm collectibles for, to unlock the Scrip Exchange for that expansion.
Once that requirement is met, you will need a crafter or gatherer at level 60 or higher. This will allow you to pick up the “Go West, Craftsman” quest from Geimlona within Idyllshire at X:5.8, Y:7.0.
Should do: Purchase Cordials and Hi-Cordials with Seals
Once collectibles have been unlocked, we only need to get started is Cordials.
Cordials increase your GDP by 300 or 350 if they are high quality. Some Hi-Cordials can increase your GDP by 400.
Hi-Cordials can be purchased with white Scrips and can also be obtained from gathering quests.
Cordials can be purchased from your Grand Company for 500 GC seals each.
This sounds like a lot, but one expert delivery of level 90 gear will give you 1800 seals, which is 3 Cordials. If you are short on seals, you can farm expert dungeons for gear and turn those into your grand company.
Client Zhloe
How to Unlock
With that out of the way, you can start gathering your clients.
Geimlona will offer you the “Arms Wide Open” quest at the location where we previously found them. This will lead you to unlock the Zhloe Aliapoh client.
You’ll be able to work through her quest and gatherables as you choose.
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Near Eastern Antique | Dated Radz-at-Han Coin | |
| Level 2 | Coerthan Souvenir | Ice Stalagmite | Craftsman’s Competence Materia V Stuffed Chysahl Seafood Stew |
| Level 3 | Maelstrom Materiel | Duskfall Moss | Gatherer’s Guerdon Materia V Angler Stew Oyster Confit |
| Level 4 | Heartfelt Gift | Glass Eye | Gatherer’s Grasp Materia V Craftsman’s Cunning Materia V Snurbleberry Tart |
| Level 5 | Orphanage Donation | Rainbow Pigment | Gatherer’s Guile Materia V Craftsman’s Command Materia V Emerald Soup |
Client M’naago
How to Unlock
The next client is going to be M’naago.
To unlock her, you first must complete the quest from the main scenario, “Return of the bull”.
Once you do this, you can speak with Galiena in at X:9.8, Y:12.5 to begin the quest “None Forgotten, None Forsaken.”
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Gyr Abanian Souvenir | Starcrack Sand | |
| Level 2 | Far Eastern Antique | Shishu Koban | Craftsman’s Competence Materia VI Stuffed Chysahl, Seafood Stew |
| Level 3 | Gold Saucer Consolation Prize | Cotter Dynasty Relic | Gatherer’s Guerdon Materia VI Angler Stew Oyster Confit |
| Level 4 | M Tribe Sundries | Peaks Pigment | Gatherer’s Grasp Materia VI Craftsman’s Cunning Materia VI Snurbleberry Tart |
| Level 5 | Resistance Materiel | Yellow Kudzu Root | Gatherer’s Guile Materia VI Craftsman’s Command Materia VI Emerald Soup |
Client Kurenai
How to Unlock
Kurenai will be more involved as far as the unlocking goes.
First, you will need to have completed the previous two quests mentioned.
Then you will need to have completed the main scenario quest “Forever and Ever Apart.”
This will allow you to pick up the “The Palace of Lost Souls” quest.
You’ll want to follow this quest line all the way through and complete the quest “The Two Princesses of Sui no Sato.”
When that has been done, you will be able to speak with the Kojin Hireling in Kugane. You’ll find them at X:10.1 and Y: 9.9.
That’s going to allow you to begin the quest. The “Seaweed is Always Greener.”
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Gyr Abanian Remedies | Pinch of Active Ingredients | |
| Level 2 | Anti-shark Harpoon | Harpoon Head | Craftsman’s Competence Materia VI, Stuffed Chysahl Seafood Stew |
| Level 3 | Coerthan Cold-weather Gear | Phial of Thermal Fluid | Gatherer’s Guerdon Materia VI Angler Stew Oyster Confit |
| Level 4 | Sui-no-Sato Special | Shisui Jewel | Gatherer’s Grasp Materia VI Craftsman’s Cunning Materia VI Snurbleberry Tart |
| Level 5 | Cloud Pearl | Cloudkin Feather | Gatherer’s Guile Materia VI Craftsman’s Command Materia VI Emerald Soup |
Client Adkiragh
How to Unlock
This client is unlocked via having a crafter or gatherer at level 66 or above and the main scenario quest from Stormblood completed.
Additionally, you will need to have the side quest “Purbol Rain” completed. This quest can be found in The Azim Steppe step at X: 33.3, Y: 27.1 via the Adrika Warrior.
When these steps have been completed, you will gain access to the quest “Between A Rock and the Hard Place.”
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Ishgardian Culinary Essentials | Sparkstone | |
| Level 2 | Fermented Juice | Malleable Still Material | Craftsman’s Competence Materia VI Tempura Platter Jhammel Moussaka |
| Level 3 | Signature Buuz Cookware | Strong Steppe Spice | Gatherer’s Guerdon Materia VI Miso Soup with Tofu Nomad Meat Pie |
| Level 4 | Hard Place Decorative Furnishings | Hard Place Furnishing Materials | Gatherer’s Grasp Materia VI Craftsman’s Cunning Materia VI Matcha |
| Level 5 | Arkhi Brewing Set | Sturdy Vat Material | Gatherer’s Guile Materia VI Craftsman’s Command Materia VI Konpeito |
Client Kai-Shiir
How to Unlock
This client will require the MSQ quest “Moving Forward” and the quest “The Boutique Always Wins” via Mowen at X:11.4, Y: 10.7.
Once you complete that, you’ll be able to pick up the quest “Oh Beehive Yourself” at X:11.7, Y: 11.7 within Eulmore.
You must also have a crafter or gatherer at or above level 70.
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Flyer Printing Set | Raven Coal | |
| Level 2 | Kholusian Cuisine Set | Amh Araeng Seasonings | Craftsman’s Competence Materia VI Blood Tomato Salad Mushroom Saute |
| Level 3 | Honeybee Trappings | Clinquant Stones | Gatherer’s Guerdon Materia VI Peppered Popotoes Popotoes au Gratin |
| Level 4 | Airship Fittings | Airship Fitting Components | Gatherer’s Grasp Materia VI Craftsman’s Cunning Materia VI Blood Bouillabaisse |
| Level 5 | Beehive Souvenir | Kholusian Miscellany | Gatherer’s Guile Materia VI Craftsman’s Command Materia VI Coffee Biscuit |
Client Ehl Tou
How to Unlock
This client requires the MSQ quest “Litany of Peace” and the “Toward the Firmament.”
Once this condition is met, you may speak with Foncrineau in the Firmament at X:14.2, and Y:12.7 to pick up the quest “A Home in the Firmament.”
This will set you on your way to working with this client, whom I will add to award you a mount upon completing the satisfaction rating.
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Custom Gathering Tool Components | Gathering Tool Paraphernalia | |
| Level 2 | Custom Weaving Components | Weaving Paraphernalia | Craftsman’s Competence Materia VI Blood Tomato Salad Mushroom Saute |
| Level 3 | Custom Crafting Tool Components | Crafting Tool Paraphernalia | Gatherer’s Guerdon Materia VI Peppered Popotoes Popotoes au Gratin |
| Level 4 | Handpicked Culinary Essentials | Handpicked Ingredients | Gatherer’s Grasp Materia VI Craftsman’s Cunning Materia VI Blood Bouillabaisse |
| Level 5 | Printing Essentials | Printing Paraphernalia | Gatherer’s Guile Materia VI Craftsman’s Command Materia VI Coffee Biscuit |
Client Charlemend
How to Unlock
This client is going to require the following quests:
“Smiles Cross the Sky” found in the Firmament via Francel at X:15.1, Y: 11.0
“The Brume Lifts” also within the Firmament at X:10.4, Y:12.4 via Charlemend de Durendaire
“You Can Count on It” via Francell in the Firmament at X:11.0, Y 14.5.
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Patient Necessities | Patient Necessity Materials | |
| Level 2 | Medical Supplies | Medical Supply Materials | |
| Level 3 | Rehabilitation Aids | Rehabilitation Aid Materials | Craftsman’s Competence Materia VI Blood Tomato Salad Mushroom Saute |
| Level 4 | High Tea Essentials | High Tea Ingredients | Gatherer’s Guerdon Materia VI Peppered Popotoes Popotoes au Gratin |
| Level 5 | Art Supplies | Art Supply Materials | Gatherer’s Grasp Materia VI Craftsman’s Cunning Materia VI Blood Bouillabaisse |
Client Ameliance
How to Unlock
To unlock client Ameliance, you must complete the Old Sharlayan quest “Of Mothers and Merchants.”
Walkthrough and Rewards
| Level | Crafting Turn-in | Gathering Turn-in | Rewards |
| Level 1 | Aetheroconductive Quill | Aetheroconductive Feather | |
| Level 2 | Aetheroconductive Focus | Aetheroconductive Focus Materials | Craftsman’s Competence Materia VIII Happiness Juice Carrot Nibbles |
| Level 3 | Luncheon Coffer | Luncheon Coffer Materials | Gatherer’s Guerdon Materia VIII Giant Haddock Dip Yakow Moussaka |
| Level 4 | Aetheroconductive Mammet | Aetheroconductive Mammet Materials | Gatherer’s Grasp Materia VIII Craftsman’s Cunning Materia VIII Tsai tou Vounou |
| Level 5 | School Supplies | School Supply Materials | Gatherer’s Guile Materia VIII Craftsman’s Command Materia VIII Sideritis Cookie |
FAQ
Question: Is Doing Custom Deliveries Worth It in Final Fantasy XIV?
Answer: Custom Deliveries are an endless source of EXP, Gil, and unobtainable items and mounts. I recommend dedicating a couple of hours weekly to satisfying each client.
Question: How Many Custom Deliveries Can You Do Per Week in Final Fantasy XIV?
Answer: You can do 12 Custom Deliveries each week. You’ll be able to get 12 more every Tuesday.
Question: How to Unlock Custom Deliveries in Final Fantasy XIV?
Answer: To unlock Custom Deliveries in FFXIV, you need a crafter or gatherer at level 60 or higher and complete the quest “Go West, Craftsman” from Geimlona a within Idyllshire at X:5.8, Y:7.0.
Parting Words
The Custom Deliveries system has proven to be a weekly activity that is here to stay. With each expansion, we get the opportunity to bag a new client. As a result, our business grows and grows more with time.
It’s one of those additions you didn’t know you needed until you got it. Who expected this MMORPG about a land’s savior to include the opportunity to create your own business? It raised some eyebrows initially, but I can assure you that most players are at the edge of their seats every Tuesday for their 12 custom deliveries to reset.
Square Enix’s additions to the game showcase that even though Final Fantasy XIV’s storyline may have concluded, wonders will never cease.
