DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

Overview Employees Reviews (1,048) Inventory (149)

1,048 Reviews

150 Motorworld Dr., Suite 4, Wilkes-Barre, Pennsylvania 18702

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4.6

1,048 Reviews

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SALES VISIT - NEW

Came in to replace my 2008 Honda civic LX with a brand new one. I was connected with James and he was absolutely fantastic to work with. Very easy to talk to and down to earth. Questions answered and made new one. I was connected with James and he was absolutely fantastic to work with. Very easy to talk to and down to earth. Questions answered and made the whole experience very easy and helped settle my nerves as a first time new car buyer. Dealership is very good and James comes highly recommended. More

SALES VISIT - USED

So many cars to view from and so many helpful resources provided by the dealership provided by the dealership More

Jun 05, 2024 -

SALES VISIT - NEW

Josh is a great person, not pushy and a pleasure to work with. I would recommend anyone in the market go see him he will definitely take good care of you. with. I would recommend anyone in the market go see him he will definitely take good care of you. More

May 31, 2024 -

SALES VISIT - NEW

Although I didn't need to replace my 3-year old, low mileage Honda-CRV-EX, I decided to look into upgrading to a 2025 CRV-EXL due to new options and colors. I would have to write a book in order to ful mileage Honda-CRV-EX, I decided to look into upgrading to a 2025 CRV-EXL due to new options and colors. I would have to write a book in order to fully relay the professional and friendly treatment I received from my salesman, Tyler Pencek, who was a very knowledgeable and helpful individual that used no high pressure tactics in doing his job. Then I dealt with John Davis in finance. He was also very professional and friendly.I guess what probably impressed me the mostis, although this is a huge, huge facility that deals in a large number of different auto manufacturer's vehicles, you still get the sense you're dealing with a small, family owned business,Very impressed.Thanks, Tyler and John! More

May 31, 2024 -

SALES VISIT - NEW

Tyler was very helpful and knowledgeable. He showed us every car we asked to try out and answered all our questions. He was patient and attentive throughout the process, and never pushy. H He showed us every car we asked to try out and answered all our questions. He was patient and attentive throughout the process, and never pushy. He was professional and thorough and I did get the impression he was working for us as well as his employers. I would say that as a person who previously only bought late model used cars, I do not care for the hoops car dealers put you through to upcharge on various items. Listening to sales pitches for unnecessary add-ons is pretty annoying. I recognize that this is how they make a lot of money, but "no" means no, not "keep asking and maybe she'll change her mind." In the end, I do feel I got a good price for a new Honda and we arranged financing there. To be clear, these add-ons were are the financing stage, not by the car salesman, Tyler. The really nice feature is that they have so many cars in one place, you can really comparison shop. More

May 27, 2024 -

SERVICE VISIT

Im currently having an issue with motor world and this employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy employee I feel ripped off and lied to. I went in with a noise and a jerk I asked for inspection she said it’s 160 for a diagnostic then i was alrdy confused so ur they are gona charge me to tell me what’s wrong with it? Anyways she said diagnostics charges will come off if you do any other service with us which makes sense they don’t want to look at cars for free that makes sense but I then did a transmission service 250 and my bill is 600 …. She charged me 350 dollars to look at the car and 250 for the service after saying it would be subtracted from service. More

May 30, 2024 -

SALES VISIT - NEW

Josh is the absolute best there is. Kind, Considerate, Never pushy and so patient. I recommend him to everyone I can. Kind, Considerate, Never pushy and so patient. I recommend him to everyone I can. More

May 23, 2024 -

SALES VISIT - NEW

Richard was an excellent salesman to deal with. He explained everything and answered all of my questions. He explained everything and answered all of my questions. More

May 14, 2024 -

SALES VISIT - NEW

This dealership carries so many different vehicles from economical to high end luxury. They treat you the customer as one and the same. They were courteous and attentive to my needs. Very clean and welcom economical to high end luxury. They treat you the customer as one and the same. They were courteous and attentive to my needs. Very clean and welcoming. More

Apr 29, 2024 -

SALES VISIT - NEW

I have been dealing with Richard for my last 4 leases and all have gone smooth. Richard has always been very helpful and understanding. I would recomend Richard to any future buyers. all have gone smooth. Richard has always been very helpful and understanding. I would recomend Richard to any future buyers. More

Apr 28, 2024 -